Zedbazi's Privacy Policy — Your information is safe with us

Welcome to Zedbazi. This privacy policy explains how Zedbazi collects, uses, and protects the personal information of platform users. By accessing our platform or creating an account, you are considered to have agreed to this privacy policy.

Zedbazi is committed to full transparency. We want every player to be completely informed about how we handle their data. Your privacy is our top priority.

This policy applies to the Zedbazi website, mobile app, and all related services. If you have any questions, our support team is always ready to help.

Zedbazi collects information in several ways. Below is a detailed breakdown of what types of data are collected and under what circumstances.

• Voluntarily Provided Information: Information you provide directly during registration, contact, or verification.
• Automatically Collected Information: Data collected automatically through your use of the platform.
• Information Received from Third Parties: Information received from payment providers or identity verification services.

Zedbazi uses your information only for specific, legitimate purposes. We never use your data beyond what is required.

• Account management: To ensure secure registration, login, and account protection.
• Payment Processing: To complete deposits and withdrawals.
• Identity & Age Verification: To comply with KYC regulations.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To provide support and resolve complaints.
• Responsible Gaming: To monitor players' gaming behavior and take protective measures.
• Promotions & Offers: To send you relevant offers based on your preferences (with the option to opt out).
• Legal obligations: To meet regulatory requirements.
• Platform Development: For analysis and research to improve the quality of our services.

Zedbazi never sells your personal information to third parties for commercial purposes. However, data may be shared in certain defined circumstances.

• Payment Providers: Payment service providers such as Mobile Banking, Nagad, and Rocket receive the information needed to process transactions.
• Identity Verification Services: Approved third parties that assist with the KYC process.
• Law enforcement agencies: By court order or legal obligation.
• Regulatory Authority: To meet the requirements of gaming licensing authorities.
• Technology Service Providers: Server hosting and cybersecurity service providers, who are bound by strict confidentiality agreements.

Outside the cases mentioned above, Zedbazi does not share your information with any other party. All third parties are bound by strict data privacy agreements with Zedbazi.

Zedbazi uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your platform experience.

• Essential Cookies: Essential for login sessions and platform security. These cannot be disabled.
• Functional cookies: Remembers your language preferences and settings.
• Analytics Cookies: Collects platform usage statistics to support ongoing improvements.
• Marketing Cookies: Used to show relevant advertisements.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

Zedbazi uses industry-leading technology to keep your data secure. Our security measures are regularly audited and updated.

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data is stored in encrypted format.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Firewall Protection: Advanced firewalls protect our servers from cyber attacks.
• Regular Security Audits: Independent cybersecurity experts regularly audit our systems.
• Access control: Only authorized personnel can access the necessary information.
• Data Backup: Data is regularly saved in secure, encrypted backups.

Keep in mind that no system on the internet is 100% secure. Always use a strong password and never share it with anyone. If you notice any suspicious activity, report it to our support team immediately.

Zedbazi retains your information only for as long as necessary. Retention periods vary depending on the type of data.

Once the retention period ends, data is securely deleted or anonymized so it can no longer be used to identify you.

Every player on Zedbazi has specific rights over their own data. We respect those rights and have made them straightforward to exercise.

Zedbazi is strictly for users aged 18 and above. We do not collect data from minors or allow them to create accounts under any circumstances.

• Age is verified at the point of registration.
• Age is verified through government-issued ID as part of the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• Any data from a minor collected inadvertently will be deleted immediately.

If you believe a minor is using our platform, please notify our support team immediately.

Zedbazi may update this privacy policy from time to time. Changes may occur due to regulatory updates, new services, or legal requirements.

• You will be notified in advance of significant changes via email or through the platform.
• The date of each update will be noted at the top of the page.
• Continued use of the platform after any changes are made will be considered acceptance of the updated policy.
• Significant changes may require explicit consent.

We recommend visiting this page regularly. If you need a copy of a previous version of the policy, contact our support team.

If you have any questions, concerns, or complaints about our Privacy Policy, please contact the Zedbazi support team. We'll do our best to respond as quickly as possible.

• Email: [email protected]
• Live Chat: Available 24/7 from within the platform.
• Response Time: Usually within 24 hours.

We take your privacy concerns seriously and thoroughly investigate every complaint.